> For the complete documentation index, see [llms.txt](https://flapjax.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://flapjax.gitbook.io/docs/readme.md).

# Welcome

<figure><img src="https://681260431-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3G5cirmIPzo47gXuqVPw%2Fuploads%2Fgit-blob-03077e2645344d9a3ac56bc258650698f3af6c1f%2FHe-says-the-thing.webp?alt=media" alt=""><figcaption></figcaption></figure>

This is your guide to everything Flapjax.

### What Is Flapjax?

Flapjax is a customer data platform. Organizations use it to manage contacts, track data, automate their workflows and report on what happens.

Think of one central hub. Your customer data lives there, gets processed there, and drives action from there. No code required.

### Head right in :arrow\_heading\_down:

{% content-ref url="/pages/uCPebuBTX4UaQvYe88WE" %}
[Glossary](/docs/start-here/key-concepts.md)
{% endcontent-ref %}

{% content-ref url="/pages/lk9d9Jq6tu0XKAb3zzT6" %}
[Roles & Permissions](/docs/start-here/roles-and-permissions.md)
{% endcontent-ref %}

<img src="https://681260431-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3G5cirmIPzo47gXuqVPw%2Fuploads%2Fgit-blob-561c282b28b51a214224ac1caaed05d184bc42e1%2Fflow-drawing.excalidraw.svg?alt=media" alt="" class="gitbook-drawing">